Changes, cancellations, and refunds
Available options depend on the booking stage, selected fare rules, airline policy, and applicable law. Contact us as soon as your plans change.
Before payment
If you have not approved payment, you can leave checkout or begin a new search. No booking request has been submitted.
After payment, before airline confirmation
Contact us immediately if you want to stop or change the request. Processing may already have started, so the current status must be checked before the next steps are confirmed.
After airline confirmation
Once an airline booking reference has been issued, changes and cancellations are governed by the booked fare and airline rules. A fare may be refundable, partially refundable, or non-refundable. Changes can also require an airline penalty and fare difference.
If the selected offer becomes unavailable
If an offer expires or cannot be completed during final verification, the request must be reviewed. Available alternatives and any applicable refund treatment depend on the payment status, accepted terms, and applicable law.
If the airline changes or cancels a flight
Rebooking or refund options depend on the airline policy and applicable passenger protections. Contact us with the Booking ID so the itinerary can be reviewed.
Refund amount and timing
The refundable amount can differ from the original total. Airline fare, airline penalties, service-related fees, optional fees, accepted terms, and applicable law may need separate review.
Refund timing can depend on airline review and payment processing. This page does not promise a fixed completion date.
Site operator and contact details
Booking support: [email protected]
Contact booking support
Email [email protected]. Include only the information needed for the request. Do not send payment-card details or identity-document images by ordinary email.
Check booking statusFrequently asked questions
Do all bookings have a universal 24-hour cancellation right?
No. Eligibility can depend on the itinerary, airline, point of sale, and applicable law. Contact us promptly so the specific booking can be reviewed.
Does a refundable fare mean every fee is refundable?
Not necessarily. Fare refundability does not automatically determine the treatment of service-related or optional fees.
How long does a refund take?
Timing varies because airline review or payment processing may be required. Status updates can be provided, but a fixed completion date cannot be promised.
What if I miss the flight?
A no-show can reduce or remove the remaining value of some fares. Contact us before departure whenever possible.